Please take a look at the following help topics and hopefully you can find the answer to your question here.
If you have a specific order or book query, or you cannot find the answer to your question, then contact us via telephone on 1300 36 33 32 or via our online contact form.
First Time VisitorsWelcome to Boomerang Books. Let us show you around...
Account Holder BenefitsOpen a Boomerang Books account - it's free, quick and there are some great benefits!
How to Buy BooksDetailed instructions about how to buy books at Boomerang Books.
SecurityInformation about the security of your personal details, credit card information and the website in general.
Book AvailabilityInformation about book availability, back order books and order status updates.
PricingInformation about pricing and GST.
Available Book FormatsAn explanation of the types of book formats available from Boomerang Books.
Use of Promotional Codes and Gift VouchersHow to use a promotional voucher code or a gift voucher on Boomerang Books.
Boomerang Bucks Loyalty ProgramInformation about our loyalty program, how to earn and redeem 'Boomerang Bucks'.
Gift WrappingBoomerang Books offers a colourful gift wrapping service for all orders.
Payment MethodsInformation about your payment options when you buy from Boomerang Books.
Delivery and Freight InformationInformation about delivery times and postage and handling fees for your books.
Tracking and managing your orderHow to get an update on where your books are.
Cancellations, Returns and GuaranteesOur policy about order cancellations and returning items to us after purchase.
Bulk Book OrdersInformation about the procedure and discounts available for ordering books in bulk.
Schools AccountsInformation about establishing a credit account for your school - great benefits available!
CopyrightOur copyright policy.
About UsA little bit of information about the Boomerang Books business.
Affiliate ProgramEarn revenue by referring customers to us.
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